INTERNATIONAL CUSTOMERS

UK, Europe, Australia, New Zealand, etc.
Please check the information below

IMPORTANT NOTICE:  Regular passenger airlines often transport AIRMAIL.  However, air transportation is limited and slow due to Covid international restrictions. 
To Europe and the UK:  AIRMAIL packages take 4+ weeks to reach their destination. 
To Australia and New Zealand: AIRMAIL packages take 6-10+ weeks to reach their destination. 
Sorry for the inconvenience.  We are all looking for a more normal in the months ahead.
Stay safe.

A Recent Customer Review

This ring is beautiful! I received it very quickly and was using it immediately. The ring slips right into place to hold the yarn. It might take a few minutes to find the right positioning of your yarn. Afterward you will find that you knit faster and at a more even tension. The knitting moved faster without being sloppy or rushed. Also, you won’t have to constantly move the yarn through your fingers or drop it to move your work or pattern. With the ring holding the yarn, you are freer to still use your hand when needed.

I love that the designer uses antique silver to make them. Makes me feel like it already has a little history. The workmanship, quality and the customer service is top notch too. She was very helpful with information and gave updates throughout. I highly recommend and will purchase from her again.

CUSTOMER CARE

It's Vera is all about connecting with the personal touch.  Happy customer, happy Vera.  

We’ll send you an order confirmation email within 24 hours. 

We'll send you shipping information before your order ships.

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Purchases are wrapped and packaged in recycled materials when possible. 

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Canadian customers:

An email will be sent containing the date Canada Post receives your package for shipping.  No tracking number is included with CP unless you paid for tracking at the time of purchase.

USA customers:

An email will be sent containing your package tracking number and the parcel carrier transporting your package to USPS. You’ll be able to track your package by using the USPS tracking website link in that email                 

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PRIVACY & SAFETY

This Policy is to inform you about how we collect, use, share, and protect personal information. By providing information to us via our Website or otherwise you consent to our use of the information you provide in accordance with this Policy. Any reference to our Website includes its e‐mail, text, live chat, and other electronic messages. If you do not agree with this Policy or our practices, you may not use our Website. 

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The types of personal information we may collect include:

• contact information (such as name, postal address, email address)

• payment information (such as your payment card number, expiration date, authorization number or security code, delivery address, and billing address) is collected directly by your payment card company and not by this website

• purchase and transaction information;

• customer service information (such as customer service inquiries, comments and history)

WHOLESALE INQUIRIES

It's Vera does not wholesale at this time.